Visa Processing Has Its Own Headwinds and Tailwinds
Visa processing is really an intake and handoff problem hitting stretched legal teams. Here's what's working against it, what's working for it, and what's actually inside your control.
Featured
The Bar Just Moved
Legal's been told to do more with less for years. AI means your software vendors can too. Expect smarter software and a lower price. Both, not one or the other.
July 2026
Legal Intake Is a Category, Not a Module
Legal intake isn't a feature on the front of a matter management system. It's the half of in-house legal work that never becomes a matter, and the next frontier for the teams that build for it.
June 2026
Own the Experience
Own the data and you win. Own the workflow and you win. I think both are the wrong place to plant the flag. What you want to own is the experience, end to end, for everyone who touches it.
June 2026
Legal Ops Doesn't Need More Features. It Needs Less Friction.
Legal software needs to be easier than Slacking a lawyer. That's the bar. If it's not, people will just go around your tool.
April 2026
Tag Legal in a Jira Ticket. LegalOperator Takes It From There.
LegalOperator's new Jira integration turns a Jira ticket into a legal request, in either direction. No new portal for the business team. No new tool for legal.
April 2026
Do Less With Less: Why I'm Building LegalOperator
Everyone's talking about doing more with less. The biggest opportunity in front of us is to do less with less. Here's what AI actually changes for in-house legal teams, and why I built LegalOperator for the 3 to 5 person teams doing the work of 10.
April 2026
Why I Came Back to Legal Tech
I'm a builder who saw something that needed to exist. We're starting with an AI-enabled knowledge base that answers routine legal questions so lawyers don't have to.
March 2026
The Self-Building Knowledge Base: Why "Answer Once" Matters
Most knowledge bases are graveyards. They're filled with outdated documents no one reads. We built something different: a system that learns from your team's actual answers, in real-time.
January 2026
Why We Publish Our Pricing (And Why More Vendors Should)
Hidden pricing isn't a sales tactic. It's a sign that a vendor values their margins more than your time. Here's why we think transparency is the future, and why we're betting the company on it.
December 2025
What AI Actually Changes About Buy vs. Build
Everyone talks about AI making it easier to build. Fewer people talk about what that means for buying. If you're a vendor in 2026, you need to understand this shift, or get left behind.
Coming Soon
When You Know the Future, Run There
Why I left a successful exit to build another legal tech company, and what I learned about timing, conviction, and building for the world that's coming rather than the world that exists.
Coming Soon