Legal Intake & Triage
Legal requests show up everywhere: email, Slack, Teams, a tap on the shoulder. LegalOperator gives your company one front door that captures every request, answers the routine ones from legal's own policies and approved positions, and routes the rest to the right person.
The problem
For most in-house legal teams, work shows up with no front door. A question by email. A contract dropped in Slack or Teams. A "got a sec?" in the hallway. Nothing is tracked, urgent and routine get mixed together, and context goes missing before anyone can act on it.
The result is a team that spends its days reacting instead of doing the work that needs real legal judgment. The half of the work that never becomes a formal matter is the half that burns the most time.
How it works
LegalOperator turns scattered requests into one clear, organized flow.
Every request lands in one place, with the right details captured up front so nothing gets lost or bounced back for more information.
Each request is sorted automatically by type and urgency, so the important work rises to the top instead of sitting in a pile.
Requests go to the right person or process on their own, with full context attached, so your team stops playing traffic cop. See how the intelligent workflow routes by skill and workload.
What makes it different
Most intake tools collect a request and hand it to a lawyer. That still leaves your team answering the same routine questions over and over.
LegalOperator answers the routine half instantly, grounded in legal's own policies and approved positions, so your lawyers only see the requests that truly need their judgment. Every time your team approves a new answer, the system keeps it and reuses it, so no one answers the same question twice. It all runs on a self-building knowledge base, and behind the scenes your legal team gets Iris, an AI chief of staff that helps them answer and review faster. You can read more on the thinking behind this in why legal intake deserves its own category and the self-building knowledge base.
Built for both legal and the business
Most legal software asks the business to stop what they're doing and log into a system built for lawyers. People won't do it. If getting help from legal is harder than pinging a colleague in Slack or Teams, they go around it, and legal loses visibility into the work entirely.
So LegalOperator meets the business in the tools they already use every day. No new portal to learn, no legal jargon to decode, nothing extra to open. They ask in plain language right where they work, get an answer grounded in legal's policies or a clear next step, and can see where their request stands.
And legal gets what they need too: structure, control, and a clean record of every request, without forcing the business through a system that was never built for them.
Pricing & setup
No "contact sales" wall and no long implementation project. Our pricing is published, so you can evaluate us on your terms, and most teams are up and running in days, not months.
See PricingIt is the front door to an in-house legal team. It captures every request, question, and approval that arrives by email, Slack, Teams, or web form, routes each one to the right place, and gives the business a single way to ask legal for help instead of chasing people down.
A general ticketing system just collects requests and forwards them. LegalOperator answers the routine half instantly, grounded in legal's own policies and approved positions, and only routes what truly needs a lawyer. It understands legal context, so the business gets help faster and your team sees less noise.
Days, not months. LegalOperator is built to launch fast without a long implementation project, so your team can start capturing and answering requests right away.
Wherever they already work. LegalOperator captures requests from email, Slack, Microsoft Teams, and a simple web form, so the business never has to hunt for the right place to ask.
No form wall. No 45-minute sales call. Just a look at how it works.
Take a 2 Minute Tour ›